Plumb Fool Terms of Service

Effective Date: [Insert Date]

These Terms of Service (“Terms”) are a legal agreement between you (“you,” “user,” “customer”) and Plumb Fool, LLC (“Plumb Fool,” “we,” “us,” or “our”). Plumb Fool operates the website at plumbfool.com and related services (the “Site” or “Services”).
By accessing, using, or registering with the Site, you agree to be bound by these Terms and all other applicable policies, guidelines, and agreements. If you do not agree, do not access or use the Site.

1. Acceptance of Terms

By using the Site or Services, you agree to comply with and be bound by these Terms, our Privacy Policy, Cookies Policy, Accessibility Statement, and any other policies referenced herein.

2. Modification of Terms

Plumb Fool reserves the right, at its sole discretion, to modify, update, or change these Terms at any time. Changes are effective immediately upon posting on the Site. It is your responsibility to review these Terms regularly. Your continued use of the Site constitutes acceptance of any changes.

3. Use of Site and Services

Plumb Fool grants you a limited, nonexclusive, nontransferable, revocable license to use the Site for your personal, non-commercial use, subject to these Terms.

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.

  • Reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Site or its content for commercial purposes without express written consent.

  • Attempt to gain unauthorized access to any portion of the Site, user accounts, computer systems, or networks.

  • Interfere with or disrupt the operation or security of the Site or Services.

  • Upload or transmit viruses, malware, or any other malicious code.

  • Use any automated means (including robots, scrapers, or spiders) to access, monitor, or copy the Site or Services.

Plumb Fool may modify, suspend, or discontinue the Site or Services at any time without notice or liability.

4. User Accounts & Registration

Certain features may require you to register or submit personal information. You agree to:

  • Provide accurate, current, and complete information.

  • Keep your login credentials secure and confidential.

  • Notify Plumb Fool immediately of any unauthorized access or suspected breach.

  • Not create more than one account without written permission.

You are responsible for all activities that occur under your account.

5. User Conduct

As a condition of use, you agree NOT to:

  • Violate any applicable local, state, national, or international law or regulation.

  • Impersonate any person or entity or misrepresent your affiliation.

  • Harass, threaten, stalk, or harm any other person or business.

  • Submit false or misleading information, reviews, or ratings.

  • Post content that is defamatory, obscene, abusive, offensive, or otherwise objectionable.

  • Attempt to circumvent any Site security features or restrictions.

  • Use the Site if you are under 18 years of age.

6. Service Providers

Plumb Fool provides a platform to connect users with a single, pre-vetted plumbing Service Provider in each city.
Plumb Fool does not employ, endorse, guarantee, or warrant the work, pricing, conduct, or availability of any Service Provider.
All agreements for services are strictly between you and the Service Provider.
You should independently verify credentials, licenses, insurance, and references before hiring.

Plumb Fool is not responsible for:

  • Any loss, damage, or injury resulting from the actions or omissions of any Service Provider.

  • Any disputes, claims, or issues arising from your relationship with a Service Provider.

7. Content Submission and User-Generated Content

By submitting content (including reviews, feedback, suggestions, or communications) to the Site, you grant Plumb Fool a worldwide, royalty-free, perpetual, irrevocable, transferable, sublicensable license to use, display, reproduce, modify, adapt, publish, distribute, and create derivative works from such content for any purpose.

You agree that:

  • You own or have the necessary rights to your content.

  • Your content does not violate any law, third-party rights, or these Terms.

  • You will not submit content that is false, misleading, defamatory, harassing, infringing, or otherwise objectionable.

  • Plumb Fool reserves the right to remove or refuse any content at its sole discretion.

You are solely responsible for your content and any consequences of posting or publishing it.

8. Intellectual Property

All content, design, text, graphics, logos, images, interfaces, and software on the Site are the property of Plumb Fool or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, create derivative works, or otherwise exploit any content except as expressly permitted.

9. Third-Party Sites and Links

The Site may contain links to third-party websites, content, or resources. Plumb Fool is not responsible for:

  • The content, availability, accuracy, or policies of third-party sites.

  • Any dealings or interactions you have with third parties.

Your use of third-party sites is at your own risk.

10. Feedback and Suggestions

Plumb Fool welcomes feedback and suggestions. However, by submitting any ideas or suggestions, you agree that Plumb Fool is free to use them without any compensation, acknowledgment, or restriction, and you assign all rights to such submissions.

11. Copyright Infringement (DMCA)

Plumb Fool respects intellectual property rights. If you believe any content on the Site infringes your copyright, please notify us at legal@plumbfool.com with the required information under the Digital Millennium Copyright Act (DMCA).

12. Disclaimer of Warranties

THE SITE, SERVICES, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."
PLUMB FOOL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE SITE, SERVICES, SERVICE PROVIDERS, OR ANY CONTENT, INCLUDING (BUT NOT LIMITED TO) MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT GUARANTEE THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
YOUR USE OF THE SITE IS SOLELY AT YOUR OWN RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLUMB FOOL AND ITS OWNERS, EMPLOYEES, AGENTS, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES, ANY SERVICE PROVIDER, OR THESE TERMS—EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF YOU ARE DISSATISFIED WITH THE SITE, SERVICES, OR THESE TERMS, YOUR SOLE REMEDY IS TO STOP USING THEM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Plumb Fool and its affiliates, officers, agents, employees, and partners from any claims, losses, damages, liabilities, costs, or expenses (including attorney’s fees) arising out of or related to:

  • Your use of the Site or Services

  • Your violation of these Terms or any law

  • Your content or communications

  • Your dealings with any Service Provider

15. Termination

Plumb Fool may, at its sole discretion and without notice, suspend or terminate your access to the Site or Services for any reason, including violation of these Terms.
Upon termination, your right to use the Site or Services ceases immediately.
Sections regarding intellectual property, indemnification, disclaimers, limitation of liability, and dispute resolution survive termination.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any legal action or proceeding relating to your use of the Site or Services must be brought in the state or federal courts located in Chicago, Illinois, and you consent to exclusive jurisdiction and venue there.

17. Dispute Resolution; Arbitration; Class Action Waiver

Any dispute or claim related to these Terms or your use of the Site or Services shall be resolved by binding arbitration administered by the American Arbitration Association in Chicago, Illinois, under its rules.
You waive any right to participate in class actions or class-wide arbitration.

Certain claims for equitable or injunctive relief may be brought in court.

18. Notices

Plumb Fool may communicate with you by email, regular mail, or posting notices on the Site.
All notices to Plumb Fool must be sent to:
Plumb Fool Legal Department
123 Clever Lane, Chicago, IL 60601
legal@plumbfool.com

19. Miscellaneous

  • These Terms are the entire agreement between you and Plumb Fool regarding the Site and Services and supersede any prior agreements.

  • If any provision is found invalid or unenforceable, the remainder remains in effect.

  • Plumb Fool’s failure to enforce any right or provision does not constitute a waiver.

  • You may not assign your rights under these Terms; Plumb Fool may assign its rights at any time.

20. California Users Notice

Pursuant to California Civil Code Section 1789.3, users in California are entitled to the following specific consumer rights notice:
The Services are provided by Plumb Fool, 123 Clever Lane, Chicago, IL 60601. If you have a complaint regarding the Services, please contact us at legal@plumbfool.com.
You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

By using Plumb Fool, you agree to these Terms of Service. If you do not agree, you may not use the Site or Services.

Last updated: [Insert Date]